Mantenha sistemas legados e modernos em um relay confiável

SMTP ainda é o caminho mais rápido para muitos apps, plugins e serviços internos. A Sendarix oferece tratamento SMTP de nível produção com logs claros e resultados de eventos.

Use o mesmo relay para tráfego transacional, cargas de notificação e mensagens geradas pela plataforma sem adicionar ferramentas frágeis pontuais.

SMTP sessions flow through authentication, TLS, and routing enforcement before acceptance. The relay handles throttling, deferrals, and failover while delivery events are tracked via email webhooks and email analytics.

Fluxo do SMTP relay

Projetado para operações SMTP reais

Não é apenas um encaminhamento básico. É um pipeline de envio controlado com suporte a autenticação, disciplina de fila e observabilidade para equipes operacionais.

Envio seguro

SMTP AUTH e fluxos de envio com TLS para credenciais protegidas e transporte seguro.

Estabilidade de throughput

Desempenho consistente para picos de tráfego e cargas diárias de e-mail em segundo plano.

Visibilidade e logs

Investigue resultados de entrega rapidamente com logs pesquisáveis e rastreamento em nível de evento.

Migração suave

Saia de provedores SMTP antigos sem forçar uma reescrita completa imediata da arquitetura.

Identidade de envio dedicada

Use domínios autenticados e políticas de remetente alinhadas a requisitos de e-mail corporativo.

Confiabilidade com consciência de fila

Proteja a consistência da entrega durante picos com fila e comportamento de nova tentativa controlados.

Fluxo do SMTP Relay

Um fluxo em 4 etapas para manter a infraestrutura previsível e depurável.

1. Conectar

A aplicação conecta via credenciais SMTP e estabelece uma sessão segura.

2. Aceitar

A mensagem é validada e aceita na fila para processamento controlado.

3. Rotear

O tráfego é roteado por caminhos de entrega com resiliência e comportamento consciente do provedor.

4. Rastrear

Eventos de resultado e logs oferecem confiança operacional e solução de problemas mais rápida.

Real-World Scenario: Legacy System Integration

An internal system sends scheduled reports via SMTP. The relay authenticates with credentials, processes the message through spam filtering, and delivers it via email routing with TLS enforcement. If the destination server is temporarily unreachable, the retry logic queues the message and delivers it on recovery, with status tracked via email webhooks.

SMTP Command Flow

Understanding the actual SMTP protocol exchange helps when debugging delivery issues and interpreting bounce codes. Below is a complete example of a typical message submission session.

Example SMTP Session

This shows a full session from connection through message acceptance. Replace example.com with your verified sending domain.

S: 220 mail.sendarix.com ESMTP ready
C: EHLO mail.yourapp.com
S: 250-mail.sendarix.com
    250-PIPELINING
    250-SIZE 52428800
    250-8BITMIME
    250-STARTTLS
    250-AUTH PLAIN LOGIN
    250 CHUNKING
C: AUTH PLAIN dXNlcm5hbWUAdXNlcm5hbWUAYWQhZGFzZDhzNG
S: 235 2.7.0 Authentication successful
C: MAIL FROM:<notifications@yoursenddomain.com>
S: 250 2.1.0 OK
C: RCPT TO:<user@example.com>
S: 250 2.1.5 OK
C: DATA
S: 354 Start mail input; end with CRLF.CRLF
C: (message headers and body)
C: .
S: 250 2.0.0 OK: queued as abc123
C: QUIT
S: 221 2.0.0 Goodbye

SMTP Response Code Reference

220 — Service ready (greeting)
235 — Auth successful
250 — Message accepted
354 — Ready for DATA
421 — Try again later
450 — Mailbox temp unavailable
451 — Local error
452 — Storage full
550 — User unknown (hard bounce)
552 — Message too large
554 — Transaction failed (spam/policy)

Authentication and TLS Configuration

Sendarix supports both SMTP AUTH for credential-based submission and TLS for transport encryption. Proper configuration is required for reliable delivery and to avoid intermediate network interception.

SMTP AUTH Mechanisms

SMTP AUTH has several mechanisms. PLAIN and LOGIN are the most widely supported:

AUTH PLAIN

Sends credentials as a single base64-encoded string: [authzid]\0username\0password. Safe over TLS. Do not use over plain HTTP.

AUTH LOGIN

Two-step challenge-response: username prompt then password prompt. Base64-encoded at each step. Also requires TLS.

AUTH XOAUTH2 (OAuth 2.0)

OAuth 2.0 based SASL mechanism for applications using OAuth tokens instead of passwords. Preferred for SaaS platforms where users authorize sending on their own domains.

Recommended Configuration

For most applications: use port 587 with STARTTLS and AUTH PLAIN. Reserve port 465 for legacy clients that cannot upgrade. Never transmit AUTH credentials on plaintext connections.

TLS Configuration

smtp_relay.tls_opportunistic_h4

Connection starts unencrypted on port 587, then upgrades via STARTTLS command after EHLO. If the remote server does not advertise STARTTLS, the connection is rejected — Sendarix never sends credentials over plaintext.

Implicit TLS (SMTPS on 465)

Connection is encrypted from the TCP handshake. No STARTTLS upgrade needed. Preferred by enterprise clients and some legacy systems. Sendarix supports TLS 1.2 and 1.3 with modern cipher suites.

Certificate Verification

Sendarix presents a certificate signed by a known CA. Your SMTP client should verify the certificate chain against trusted root CAs. Disable certificate verification only in controlled test environments.

SMTP TLS Pinning

For high-security applications, you can pin the Sendarix leaf certificate. Monitor certificate rotation announcements and update pinned certificates before expiration.

Provider-Specific Behavior: Gmail vs Outlook

Gmail and Outlook (Microsoft) handle SMTP submission, rate limits, and spam filtering differently. Understanding these differences helps you tune your integration and interpret delivery failures accurately.

Gmail (Google Workspace / Gmail)

Authentication Requirements

Gmail requires SPF, DKIM, and DMARC all aligned for reliable inbox delivery. Messages failing DKIM signing or showing alignment failures are routed to spam or rejected. Sendarix DKIM signs all outbound mail from verified domains.

Rate Limits

Gmail enforces per-IP and per-user sending limits. Standard limits: 500 emails/recipient/day, 2000 emails/day per account for consumer Gmail, 2000 emails/minute for Workspace accounts. Exceeding limits returns 421 or 550 errors temporarily.

TLS Requirements

Gmail requires TLS for all inbound connections. Sending plaintext to Gmail is rejected at the MTA level. Sendarix enforces TLS for all major providers.

Bounce Behavior

Gmail returns 550 for hard bounces (invalid user) and 421 with retry for temporary issues. Soft bounces that persist across multiple delivery attempts convert to hard bounces internally and are suppressed from future sends.

Spam Filtering Signals

Gmail's ML-based spam filter evaluates sender history, engagement rates, content patterns, and authentication status. Low engagement (many marked as spam) degrades future delivery. Sending to engaged recipients consistently improves inbox placement.

Microsoft Outlook / Microsoft 365

Authentication Requirements

Microsoft requires SPF, DKIM (Microsoft-specific selector), and DMARC alignment. They also evaluate sender reputation via postmaster services and Smart Network Services (sns.oregon.trafficmanager.net). Without proper authentication, messages are filtered or rejected.

Rate Limits

Microsoft enforces limits per tenant and per IP: 30,000 emails/day for standard tenants, higher for premium. Per-minute limits vary by tenant age and reputation. Exceeding limits returns 421 and queues messages for retry.

TLS Requirements

Microsoft requires TLS 1.2+ for all inbound mail. They support TLS 1.3 and prefer it. Plaintext connections are rejected. Microsoft also enforces certificate validation — self-signed certs will fail.

Bounce Behavior

Microsoft uses enhanced bounce codes: 550 5.1.1 (unknown user), 550 5.1.2 (bad destination), 550 5.2.1 (mailbox unavailable). They also use 250 OK with diagnostic codes in the message headers for soft failures.

Complaint Handling

Microsoft reports complaints via Feedback Loop (FBL) integration. Messages marked as spam by recipients trigger complaint events in Sendarix. High complaint rates trigger Microsoft's "data fix" process, temporarily blocking your IP until reputation is restored.

Junk Folder Placement

Outlook uses Exchange Online Protection (EOP) with multiple filtering layers: connection filtering, policy filtering, and content filtering. Sending volume patterns, list hygiene, and engagement history all influence junk folder placement.

SMTP Relay Failover Architecture

Sendarix implements multi-layer failover to ensure message acceptance even during infrastructure and provider-level outages. The failover hierarchy operates automatically with no manual intervention required.

Failover Levels

Connection-Level Failover

When the primary SMTP endpoint returns connection errors, timeouts, or 421 retry responses, traffic immediately routes to the next available endpoint in the pool. Connection failures are detected within 5 seconds and failover initiates within 10 seconds.

IP-Level Failover

If a specific sending IP is rate-limited or reputation-blocked at a destination provider, that IP is automatically deprioritized and traffic shifts to alternative IPs in the same reputation tier. Warmup status is respected — cold IPs do not receive production traffic during failover.

Provider-Level Failover

When a destination provider (e.g., Gmail API ingestion) is unavailable, messages queue locally and retry at increasing intervals. The queue is durable — messages are not lost during extended provider outages. Queue depth is visible in the Sendarix dashboard.

Region-Level Failover

For enterprise configurations with multi-region sending, regional endpoints in different data centers handle traffic independently. DNS-based routing directs submission to the nearest available region.

DNS-Based Failover

MX records for your sending domain point to clustered ingress nodes. Sendarix manages DNS failover automatically — no manual DNS updates required when a node fails. TTL is set to 60 seconds to allow fast failover while maintaining stability.

Testing Failover Behavior

Sendarix provides sandbox endpoints for testing failover without affecting production reputation. Use the sandbox to simulate connection failures, 421 responses, and timeout conditions to verify your application handles relay failover gracefully.

Common SMTP Relay Use Cases

SMTP relay is the right choice when you need broad compatibility, existing tool integration, or transactional workload handling without API changes.

Legacy Application Integration

Applications built before modern email APIs existed often have built-in SMTP configuration. Sendarix relay replaces old provider credentials without requiring code changes. Update SMTP host, port, username, and password to start sending.

WordPress / CMS Notification Mail

WordPress, Drupal, and other CMS platforms send email via the server's configured SMTP relay. Installing an SMTP plugin and pointing it to Sendarix routes all notification, registration, and contact form emails through production infrastructure.

CI/CD Pipeline Notifications

Jenkins, GitLab CI, GitHub Actions, and similar tools send build status, deployment alerts, and run reports via SMTP. Configure the CI tool's SMTP settings to Sendarix to route these reliably and avoid alerts going to spam.

Internal Service Alerts

Monitoring tools (Datadog, PagerDuty, Prometheus Alertmanager), cron job failures, and system health checks often rely on email for critical notifications. Sendarix relay ensures these important alerts reach the on-call engineer's inbox.

SaaS Multi-Tenant Notification Sending

SaaS platforms sending notifications on behalf of their customers (appointment reminders, order updates, account alerts) can segment traffic by customer tenant using subaddresses or header-based routing. Each tenant gets isolated reputation management.

E-Commerce Order Confirmations

Order confirmation, shipping update, and delivery notification emails are critical transactional messages that drive customer engagement. SMTP relay integration with e-commerce platforms (Shopify, WooCommerce, Magento) ensures these emails land in the inbox reliably.

Ready to Route Email Through Production Infrastructure?

Get SMTP credentials and start sending in minutes. No architecture changes required.

Equipes ideais

Equipes de engenharia com stacks mistas, plataformas SaaS com componentes legados de e-mail e operações que precisam de SMTP confiável sem pontos cegos.

Caminho de evolução

Quando estiver pronto, combine SMTP com API de e-mail e Webhooks para lógica de produto orientada a eventos.

SMTP Relay

What sets Sendarix apart: Sendarix SMTP relay runs on the same routing infrastructure as the email API — meaning you get failover, routing rules, and analytics without choosing between SMTP compatibility and modern email infrastructure control.

Related SMTP Configuration Guides

Step-by-step SMTP configuration for the most common email providers and platforms. Each guide covers host, port, encryption, authentication, and provider-specific behavior.

Gmail SMTP Settings

smtp.gmail.com · port 587 · TLS · App passwords

Outlook SMTP Configuration

smtp-mail.outlook.com · port 587 · TLS · OAuth

Yahoo SMTP Settings

smtp.mail.yahoo.com · port 587 · TLS · App password

Office 365 SMTP Setup

smtp.office365.com · port 587 · TLS · OAuth2

Zoho Mail SMTP Settings

smtp.zoho.com · port 587 · TLS · SMTP auth

iCloud SMTP Configuration

smtp.mail.me.com · port 587 · TLS · App password

Proton Mail SMTP Settings

smtp.protonmail.com · port 587 · TLS · Bridge

Yandex SMTP Configuration

smtp.yandex.com · port 587 · TLS · SMTP pass

GMX SMTP Settings

smtp.gmx.com · port 587 · TLS · App password

FastMail SMTP Configuration

smtp.fastmail.com · port 587 · TLS · App password

SendGrid SMTP Settings

smtp.sendgrid.net · port 587 · TLS · API key

Mailgun SMTP Configuration

smtp.mailgun.org · port 587 · TLS · SMTP credentials

Postmark SMTP Settings

smtp.postmarkapp.com · port 587 · TLS · Server token

Amazon SES SMTP Configuration

email-smtp.*.amazonaws.com · port 587 · TLS · SMTP credentials

Mailchimp Mandrill SMTP Settings

smtp.mandrillapp.com · port 587 · TLS · API key

All SMTP configuration guides include provider-specific details for authentication methods, rate limits, TLS requirements, and bounce handling behavior. These guides complement the email routing controls available in your Sendarix dashboard.

Perguntas frequentes

Podemos começar com SMTP e migrar para API depois?

Sim. Muitas equipes começam com SMTP por velocidade e depois adicionam endpoints de API para fluxos de produto mais profundos.

Temos visibilidade em nível de entrega?

Sim. Logs e fluxos de eventos estão disponíveis para inspecionar resultados aceitos, entregues e com falha (bounce).

É adequado para envio em alto volume?

Sim. O relay foi construído para tráfego sustentado e picos comuns em plataformas de produção.

Quais portas e criptografia devemos usar?

A maioria dos clientes de produção usa envio na porta 587 com STARTTLS ou TLS implícito na 465. Evite SMTP em texto claro em redes públicas.

Podemos restringir SMTP a IPs conhecidos?

Sim. Lista de permissões por IP é um controle enterprise comum: apenas seus servidores de aplicação, saída VPN ou frota MTA podem autenticar no relay.

Como devemos tratar credenciais de autenticação nos apps?

Armazene credenciais SMTP em um gerenciador de segredos, rotacione-as quando houver mudança de pessoal e nunca as envie ao controle de versão. Prefira credenciais por ambiente.

Abrir uma nova conexão SMTP para cada e-mail prejudica a entregabilidade?

Trocas excessivas de conexão podem aumentar latência e carga. Onde sua stack permitir, reutilize conexões de forma responsável e siga orientações de taxa e concorrência documentadas.

CRMs legados e impressoras podem usar o mesmo SMTP relay?

Frequentemente sim. SMTP é o denominador comum para sistemas antigos; você pode segmentar esses fluxos com domínios, cabeçalhos ou subcontas onde seu plano permitir.

E quanto a tamanho de mensagem e limites de anexo?

Cargas grandes aumentam risco de falha e tempo de processamento. Verifique os limites do seu plano e considere hospedar arquivos externamente com links no e-mail quando os anexos forem pesados.

What is the difference between port 587 and port 465?

Port 587 uses STARTTLS (opportunistic TLS upgrade after CONNECT), while port 465 uses implicit TLS where the connection is encrypted from the start. Both are valid for secure submission. Port 587 is the RFC-compliant standard for message submission; port 465 is deprecated but still widely supported for legacy clients.

How does Sendarix handle greylisting?

When a destination provider returns a 450 or 451 temporary response, Sendarix respects the retry period specified in the SMTP response. Most providers implement greylisting for 30 seconds to 10 minutes. Sendarix tracks these windows and retries within the provider's specified interval to maximize first-attempt success.

What is the maximum message size via SMTP?

Default maximum message size is 50MB including attachments and MIME encoding. For files larger than 25MB, Sendarix recommends uploading to cloud storage and sending a signed link instead. Some providers reject messages over 25MB entirely, regardless of SMTP acceptance.

Can we use subaddressing (user+tag@example.com) with Sendarix?

Yes. Subaddressing is fully supported and passed through to destination mail servers. The plus-address portion is visible to receiving MTA filters and can be used for routing, tagging, or filtering rules on the recipient side.

How do we verify our sending domain with Sendarix?

Domain verification requires adding DKIM records to your DNS. Sendarix provides a DKIM public key pair during setup. Add the TXT record to your domain's DNS, then Sendarix validates the record propagates before signing outgoing mail on your behalf.

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